putting your choice in your hands

Our Process


We want to make things as easy as possible for you, so we have a simple process for registering with our service:


  • We exchange initial details and talk through the service you require from us

  • We undertake all risk assessments and complete a comprehensive Support Plan which covers every detail of the service we will be providing

  • We designate a staff member who will be responsible for delivering your Support Plan, ensuring that you have consistency of service and are able to develop a strong, trusting relationship with our Company

  • And then we can begin!



We keep daily reports on all activities which parents and carers can access at any time upon request. We review each Support Plan every 6 months to ensure that you continue to remain satisfied with our service. We are here for you at any time, to talk through any aspect of your service


If you have any queries, requests or concerns then please do not hesitate to speak to a member of our team at any time... We are here to help!