Service User satisfaction is our highest priority. We talk to parents/carers and clients at every opportunity to make sure they are happy with the service we are providing. We regularly send out feedback surveys to receive up to date information from service users and their families as to how to improve our service. Below are some of the comments made by parents/carers and service users:
"My son is a 10yr old autistic boy with very limited verbal communication. We have been attending Doodles for around 4 years now and I can see what a huge difference it has made in him when he is able to interact with other children. Doodles is my son's safe place where he is understood, appreciated and accepted for who he is. We are very grateful for Jennifer and her amazing team for all the work they are doing to support young children and their families"
"I can't put into words how important this group is to us. My daughter will not attend any other groups. This group always understands her anxiety and is so supportive. She has lost a lot of confidence due to lockdowns and this group helps fulfil her confidence and friendships. I would be totally lost without it"
"staff go out of their way to get to know and support the children in their care xx a big thank you to all"
"my son is able to participate in activities in his own time, with encouragement and support from the experienced staff"